Privacy & Trust
Privacy Policy
Last updated: September 2026
1. Information We Collect
We collect information necessary to authenticate users, facilitate secure transactions, verify seller credentials, and deliver purchased items safely. This includes your contact details, shipping addresses, payment tokens, and identity verification documents.
2. How We Use Your Information
Your information is utilized solely to provide marketplace services, prevent fraud, enforce escrow protections, process logistics dispatch, and maintain regulatory compliance. We do not sell your personal data to third parties.
3. Data Security & Storage
We employ industry-standard encryption, tokenized payment credentials via Stripe and authorized gateways, and strict access controls across all server infrastructure. Sensitive identity documents submitted for seller KYC are encrypted and retained strictly in accordance with statutory compliance guidelines.
4. Your Data Rights
You have the right to access, rectify, or request deletion of your personal account data at any time via your Profile Settings or by contacting our concierge privacy team.